0203 507 0033
0833 757 0134Custom Chatbot Development Services
Create smart, scalable chatbots that support your customers, streamline work, and improve team productivity
Chatbot services tailored to your business
At Geeks, we don’t just build bots, we design intelligent assistants that fit your workflows and brand voice. From customer support to sales enablement, our chatbots do more than answer questions. They help you automate tasks, guide users to the right place, and improve response time at scale.
We wouldn't exist without Geeks' support. They've allowed us to go from an unknown startup to a company with nearly 7.5% of the market share within a five-year period.Read the story
Andrew Lloyd
Managing Director
Trusted by 600+ businesses in 17+ years
How our chatbot development services
deliver results
We create custom chatbot solutions that connect with your systems, match your business goals, and adapt as you grow
Conversational AI for your audience
We use NLP and training data to build chatbots that speak your brand’s language and provide natural, helpful responses.
Smart automation workflows
From lead qualification to issue resolution, we automate key actions to reduce manual work and increase efficiency.
Scalable across platforms
Your chatbot works where your users are—integrated with websites, CRMs, messaging apps, and customer portals.
Our Client's Success Stories
with Our Chatbot Development Service
Why companies choose Geeks for
chatbot development services
Our team focuses on building chatbot services that align with your business goals. We go beyond scripts, helping you create assistants that integrate with systems, reduce support loads, and offer value at every step. From planning to post-launch support, we’re hands-on partners who make sure your chatbot drives measurable outcomes.
The benefits of working with our company
- Boost efficiency: Streamline workflows and cut down manual work with custom-built digital solutions.
- Smarter decisions: Unlock actionable insights through integrated data and real-time reporting.
- Stand out: Deliver better experiences for your customers and teams with tools tailored to how you work.
- Scale with ease: Build technology that evolves with your growth, without disrupting your operations.
Maximise ROI with a trusted tech partner
Every solution we build is designed with purpose. We help define goals, align strategy, and measure outcomes so that every investment delivers real impact. From idea to delivery, we act as your hands-on partner.
Our collaborative approach
We support you through every step: discovery, design, engineering, launch, and support, always keeping your business priorities at the core.
Let’s design a smarter chatbot for your business
Whether you need to reduce ticket volume, improve lead handling, or create better digital experiences, we’re ready to help. Our chatbot development services are built to meet your goals and scale as your needs grow.
Why Choose Geeks as
Your Tech Partner
30+ Prestigious Industry Awards
17+ Years of Delivering Excellence
Certified partners of
Microsoft and AWS
Extensive
Technical Skills
600+ Clients in
various industries
Book a Free Consultation
with Geeks
-
You'll love working with Geeks if…
- You're a changemaker
- You're not afraid to explore new ideas with a proven partner
- You treat technology as an investment
- You're eager to disrupt your industry with technology
If you prefer, you can book a meeting with us directly
Our thinking
Evergreen Investment: Maximise the value of your AI adoption
Learn how to make strategic, sustainable investments in AI that deliver long-term value, balancing risk and reward to achieve impactful outcomes and help perpetuate investment cycles of continuous improvement,...
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Craft Your AI Strategy: Uncovering AI Opportunities That Matter
Live webinar
Join Lindsay Jessup, CEO of Geeks, to uncover the practical relevance of AI for your business, from quick wins to establishing your AI strategy with confidence.
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Custom Chatbot Development
Services FAQs
Custom chatbot development gives you full control over features, user flows, integrations, and tone of voice. Unlike off-the-shelf bots that offer limited functionality and generic responses, custom-built solutions are designed to align with your business goals, audience expectations, and tech stack. This leads to better performance, seamless automation, and long-term scalability.
Project timelines vary depending on complexity. A basic chatbot with standard flows can be completed in 2–4 weeks. More advanced bots that include complex decision trees, multi-language support, deep integrations, or NLP models may take 6–10 weeks. We always share a clear roadmap and timeline during your initial consultation, so expectations are aligned from day one.
No. Our team handles the entire lifecycle, from training data to testing and deployment. We’ll involve you in feedback sessions to fine-tune the chatbot’s behavior and tone, but you won’t need to manage the heavy lifting. Post-launch, we also take care of improvements, retraining, and error handling if required.
Absolutely. We gather tone guidelines, website copy, email templates, and existing conversations to replicate your brand’s unique voice. Whether you want a friendly, professional, or playful tone, we train the chatbot to respond in a way that feels consistent with your brand across all channels.
Yes. Ongoing support is a key part of our service. We offer post-launch maintenance that includes performance tracking, analytics review, UX tuning, and feature updates as your needs evolve. Our goal is to help your chatbot stay effective as your business and user behavior changes.
Yes. We can build chatbots that understand and respond in multiple languages. Whether your audience speaks Spanish, French, German, or others, we use translation tools, custom datasets, and language-specific models to ensure your chatbot delivers accurate and culturally relevant responses.