FAQs
Do you have a question about AI, data, or custom software development? We've got you covered.


What is Geeks?
About GeeksGeeks is an AI and software development company that specialises in custom software development, AI strategy, and digital transformation.
We help ambitious businesses discover and realise their AI opportunities, from immediate quick-wins to long-term digital strategy.
We do this by bringing together award-winning frameworks, deep technical skills, and a hands-on partnership, taking you from first steps to full adoption.
Where is Geeks based, and who does the company serve?
About GeeksGeeks is headquartered in London, UK, with an established presence in Houston, Texas, USA, and works with clients globally.
The company supports SMEs and enterprises across industries such as energy, transport and logistics, real estate, manufacturing, construction, and education.
This global reach allows Geeks to deliver high-impact solutions tailored to diverse market needs and regulatory landscapes.
What differentiates Geeks from other technology agencies?
About GeeksWhat sets Geeks apart is its ability to combine deep technical expertise with strategic thinking.
Rather than simply delivering code, Geeks focuses on solving complex business problems with intelligent, scalable technology.
The company’s proprietary frameworks and award-winning tools, including DiGence® and the AI Adoption Wheel, enable data-driven diagnostics and long-term innovation planning that align tightly with clients’ commercial goals.
Who founded Geeks?
About GeeksGeeks was founded in 2007 by Somayeh Aghnia and Paymon Khamooshi, both engineers with a passion for impactful innovation.
Today, the company is led by Lindsay Jessup as CEO alongside Matt Mehrjardi as Executive Director and CTO. A seasoned leadership team with deep experience in technology, product development, and business strategy.
What is the mission and what are the values of Geeks?
About GeeksGeeks describes itself as a “Total tech ally for the AI age,” enabling organisations to evolve through technology with clarity, precision, and competitive advantage.
Geeks’ culture is powered by three core values: curiosity, courage and commitment.
- We’re curious to grow and grow others
- We have the courage to create kickass client value
- We’re committed to collaborate
Has Geeks received any certifications or recognition?
About GeeksYes. Geeks holds ISO 27001 certification and is a trusted Microsoft and AWS partner. The company has been recognised on platforms such as Clutch for its technical excellence and customer satisfaction.
Additionally, its proprietary digital transformation framework, DiGence®, was awarded AI Innovation of the Year by the UK IT Industry Awards 2024, and has been featured in transformation workshops and industry discussions across the enterprise technology space.
How large is the team at Geeks?
About GeeksHow can businesses contact Geeks?
About GeeksBusinesses can reach Geeks by filling out the contact form on the get in touch page.
Or by emailing hello@geeks.ltd, or by calling UK: +44 (0)203 507 0033 or US: +1 (833) 757 0134.
Free consultations are available to explore project needs and assess how Geeks can support AI transformation or software development goals.
What services does Geeks offer?
Geeks ServicesGeeks offers a full spectrum of digital transformation services, including AI strategy, AI solution design, AI implementation, bespoke software development, web and mobile application build, system integration, legacy system modernisation, and ongoing support.
The company supports businesses at every transformation stage, from identifying AI opportunities to launching scalable systems.
What is included in Geeks' AI Strategy services?
Geeks ServicesGeeks' AI Strategy includes tailored workshops, opportunity discovery, AI impact assessments, and digital diagnostics using our proprietary DiGence® framework. This process provides data‑driven insights, ROI forecasting, and a logical roadmap outlining quick wins and long-term initiatives.
What does Geeks' AI Solution Design involve?
Geeks ServicesThe AI Solution Design service brings strategy to reality through user journey mapping, UX/UI prototyping, interaction design, and generative AI integration. With modern engineering and design thinking, Geeks creates practical, visionary AI solutions that are tested and validated before implementation.
What is covered under Geeks' AI Implementation services?
Geeks ServicesGeeks' AI Implementation includes infrastructure setup, AI agent and machine learning model development, system integration, backend/frontend build, security and performance testing, deployment, ongoing tuning, and team training, delivering fully operational and scalable AI systems.
What bespoke software services does Geeks offer?
Geeks ServicesGeeks builds tailored software solutions, such as custom CRM and ERP systems, customer portals, internal dashboards, booking platforms, and full-scale SaaS products. Solutions are designed for seamless integration, long-term scalability, and maintainable architecture, using agile methodologies and ongoing feedback.
How does Geeks approach web app development?
Geeks ServicesWeb app development at Geeks combines discovery, VisualSpec prototyping, full-stack development, rigorous testing, and secure deployment. The team delivers user-centric, high-performance, and responsive web apps that align with strategic goals. Post-launch refinement and analytics drive continuous improvements.
Can Geeks integrate with existing systems?
Geeks ServicesYes, Geeks specialises in system integration. They align modern and legacy systems, including CRMs, ERPs, and bespoke platforms. Using API development, middleware, and architecture reviews, Geeks ensures new tech enhances clients’ existing tech landscapes without disruption.
What is legacy system modernisation, and does Geeks offer it?
Geeks ServicesLegacy system modernisation transforms outdated software into agile, scalable platforms. Geeks upgrades core systems, rewriting or migrating them onto modern architectures to enhance performance, security, and business alignment. They follow best practices for smooth, disruption-free transformation.
Does Geeks offer ongoing support after delivery?
Geeks ServicesYes, Geeks offers post-launch support, including maintenance, AI model tuning, bug fixes, feature expansions, compliance updates, and performance optimisation. Support is flexible, available via long-term retainer or on-demand, to keep solutions reliable, efficient, and secure.
How does Geeks ensure ROI?
Geeks ServicesGeeks ensures ROI by aligning projects with commercial goals and using DiGence® diagnostics to uncover efficiency and innovation opportunities. Solutions target cost reduction, automation, and revenue growth. Data-driven metrics and iterative refinement ensure each project delivers measurable, sustained impact
What industries does Geeks serve?
Industries ServedGeeks Ltd works across a wide range of sectors, including
- Construction
- Transport & Logistics
- Property & Facilities Management
- Finance & Insurance
- Workforce Management & Recruitment
- Manufacturing
- Education
- Health & Wellbeing
- Legal
- Retail
- Farming & Agriculture
- Non‑profit organisations
These are the industries in which Geeks has collaborated most actively, although the firm also welcomes innovators and disruptors in other fields.
How does Geeks tailor services for different industries?
Industries ServedGeeks adapts its services to meet the specific challenges of each sector. For example, it designs AI tools to optimise supply chains for logistics clients, builds compliant learning platforms for education, and develops secure financial systems with the appropriate risk and regulatory considerations. This tailored approach ensures solutions align with both operational and industry-specific regulatory requirements.
Can Geeks share examples of real-world industry projects?
Industries ServedYes. Geeks has delivered industry-specific solutions such as a customs-processing platform (CustomsPro) for ChannelPorts (Transport & Logistics), AI-based email classification for Search Acumen (Property & Legal), AI predictive manufacturing solutions, and analytics for education and healthcare clients.
Does Geeks have experience with highly regulated sectors like finance, healthcare, or government?
Industries ServedAbsolutely. In Finance & Insurance, Geeks builds AI-driven systems for compliance, fraud detection, and personalised services, in partnership with bodies like the FCA and CII. In Education and Health & Wellbeing, it creates portals and predictive tools, working with organisations such as BESA and EdTech UK. Its public-sector client list includes the UK Houses of Parliament and Council of Europe.
Has Geeks worked with retail, agriculture, or nonprofit clients?
Industries ServedYes. In Retail, Geeks enhances customer experience using AI for personalisation, demand forecasting, and inventory optimisation. In Farming & Agriculture, it delivers data-driven tools for better operational visibility. In the nonprofit space, it builds mission-driven technologies, such as donation portals and operational dashboards, supporting sector-specific goals.
How does Geeks handle industry regulations and compliance?
Industries ServedGeeks embeds compliance and security into every project, particularly for regulated industries. It holds ISO 27001 certification, is a Microsoft and AWS partner, and adheres to industry-specific regulations. Solutions are designed with robust security controls, governance frameworks, and testing to meet applicable standards.
Does Geeks have experience with public sector or government organizations?
Industries ServedYes. Geeks has delivered solutions to public-sector clients, including the UK Houses of Parliament and the Council of Europe, focusing on secure, scalable systems for managing civic services and information access.
Why should a business in a specific industry choose Geeks?
Industries ServedWith more than 17 years of experience and over 600 client partnerships, Geeks brings deep cross-sector expertise alongside proprietary frameworks like DiGence®. The company delivers data-informed AI strategy, tailored solution design, and industry-compliant systems, ensuring that projects address real business problems and achieve measurable outcomes
What does Geeks' AI Implementation service include?
ImplementationGeeks’ AI Implementation service covers the full lifecycle of deploying AI-based systems. This involves building AI agents, developing bespoke AI software, integrating AI into existing platforms, training and fine‑tuning models, creating software application prototypes, and modernising legacy systems. It includes infrastructure setup, backend/frontend development, security and performance testing, deployment, and ongoing optimisation to ensure everything works seamlessly.
How does Geeks approach systems integration?
ImplementationGeeks delivers systems integration services to connect multiple platforms, whether bespoke, SaaS, or off‑the‑shelf into a unified ecosystem. The team performs comprehensive integration assessments, builds APIs and middleware, reduces data silos, and continuously optimises the integrated environment to enhance productivity and data coherence.
What is AI integration development at Geeks?
ImplementationAI integration development at Geeks focuses on embedding AI capabilities into operational processes and software environments. The company delivers tailored AI integration strategies and robust technical implementation to automate workflows, generate real-time insights, and boost efficiency, supporting sustainable operations and clear ROI.
How does Geeks modernise legacy systems?
ImplementationGeeks’ legacy system modernisation updates outdated software to current architectures. The service includes evaluation of existing systems, codebase and infrastructure upgrades, refactoring, and migrating monolithic systems to scalable, secure architectures. The goal is to enhance performance, maintainability, and alignment with modern business needs.
How does Geeks prototype software applications?
ImplementationGeeks prototype software applications by translating ideas into functional models that can be user-tested and evolved. This includes constructing wireframes and interactive prototypes, validating assumptions, assessing technical feasibility, and gathering early feedback to reduce risk before launching full development cycles.
Does Geeks provide post-implementation support?
ImplementationYes, Geeks provides ongoing support after AI and integration projects go live. This includes system monitoring, model tuning, performance optimisation, security maintenance, and reactive updates. The team can also deliver training to ensure internal users can maximise system effectiveness over time.
How does Geeks ensure successful integration and implementation?
ImplementationGeeks employs a structured and evolving approach, starting with comprehensive diagnostic analysis and strategic workshops. During implementation, agile methodologies guide development, and integration pipelines ensure robust system connectivity. Ongoing optimisation and continuous stakeholder engagement ensure solutions remain effective as business conditions evolve.
What ongoing support does Geeks offer after deployment?
Support & MaintenanceGeeks Ltd provides comprehensive post-launch support, including system monitoring, software updates, AI model tuning, bug resolution, performance optimisation, and security maintenance. These services ensure that applications and AI systems remain robust, compliant, and aligned with evolving business needs.
How does Geeks handle application support and maintenance?
Support & MaintenanceGeeks delivers outsourced application support that enables organisations to remain focused on core priorities. The service includes patch management, incident resolution, technical upgrades, and proactive monitoring. Together, these practices help maintain high reliability while optimising costs.
Does Geeks maintain both AI models and custom software?
Support & MaintenanceGeeks offers structured support for both AI and software ecosystems. This includes ongoing tuning and refinement of machine learning models as well as continuous maintenance, enhancements, and operational support for bespoke software, web, and mobile applications.
What are the advantages of outsourcing support to Geeks?
Support & MaintenanceOutsourcing to Geeks gives organisations access to specialist tech teams without increasing internal headcount. Clients receive improved uptime, faster bug resolution, transparent budgeting through fixed-cost support arrangements, and scalable support aligned with evolving demand.
Can Geeks act as a long-term technology partner?
Support & MaintenanceYes. Geeks positions itself as a long-term partner, offering support retainers, regular performance reviews, security patches, and future-proofing updates. This retains stability and adaptability so that digital products and AI systems continue to evolve to meet future needs.
What industries have Geeks delivered successful projects in?
Case Studies & ResultsGeeks has delivered impactful projects across various industries including logistics, workforce management, construction, legal, education, and software product development. Each solution is tailored to the unique challenges and compliance requirements of that sector.
Can you share an example of a logistics or transport solution developed by Geeks?
Case Studies & ResultsYes. One of the standout examples is the ChannelPorts - CustomsPro project. Geeks built a bespoke customs processing platform that automated post-Brexit NCTS5 submissions. Delivered in just six weeks, the platform enabled ChannelPorts to handle thousands of shipment filings daily while achieving early compliance with evolving HMRC regulations.
What kind of solutions has Geeks built for workforce management companies?
Case Studies & ResultsGeeks collaborated with WorkGaps to launch a cross-platform workforce management solution. The system supports Android, iOS, web, and desktop, enabling businesses to recruit, assign shifts, and manage teams with real-time visibility. The result was a fully digitised gig-economy hiring process.
How has Geeks supported digital transformation in the construction industry?
Case Studies & ResultsGeeks partnered with Lawmens to replace paper-based operations with a custom ERP system. Since its initial launch in 2015, the platform has evolved to support project management, mobile access, automated workflows, and performance tracking, transforming Lawmens into a digitally mature construction business.
Has Geeks delivered educational or data-visualisation platforms?
Case Studies & ResultsYes. A notable example is Histropedia, a visual timeline tool designed to help users explore and interact with historical events. Geeks delivered a scalable web application architecture capable of handling large traffic volumes with minimal operational overhead.
What mobile solutions has Geeks developed for professionals?
Case Studies & ResultsGeeks worked with PracticeEvolve to build a Flutter-based mobile application for legal practitioners. This app gives law firm employees secure access to client information and case files from anywhere, enhancing responsiveness and mobility.
Which services were involved in these projects?
Case Studies & ResultsGeeks provided a range of services across these case studies, including:
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UX/UI wireframing and journey design
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Custom software development
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AI strategy and workflow automation
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Systems integration with existing platforms
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Cloud infrastructure setup
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Ongoing support and optimisation
Each case was powered by a tailored discovery process and rapid development cycles using agile methods.
What results have these clients seen?
Case Studies & ResultsClient outcomes have included:
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90% early compliance with HMRC (ChannelPorts)
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Faster recruitment and shift fulfilment (WorkGaps)
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Full process automation and reduced admin load (Lawmens)
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Highly engaging UI and low infrastructure cost (Histropedia)
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Increased mobile productivity for legal teams (PracticeEvolve)
The impact is measurable in terms of compliance, efficiency, user satisfaction, and long-term scalability.
Where can I find more examples of Geeks' project outcomes?
Case Studies & ResultsYou can browse Geeks' complete project archive at the Geeks Case Studies page. Each case study includes a summary of the client's challenge, the approach taken by Geeks, the technologies used, and the business impact delivered.
Does Geeks offer case studies relevant to specific sectors or challenges?
Case Studies & ResultsYes. The case studies are categorised by industry and solution type (e.g., portals, AI agents, ERP systems). Whether you are in logistics, health, education, or product innovation, you can find a case study that reflects your challenges and see how Geeks solved them.

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