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Custom Chatbot Development

Build intelligent chatbots that boost engagement, automate tasks, and support your business 24/7

Geeks Ltd

AI-powered chatbots tailored to your business

Generic chatbots can only take you so far. For real results, you need a solution built for your audience, goals, and workflows. At Geeks, we develop custom chatbots that do more than answer questions. From guiding sales conversations to handling customer service at scale, our bots help you streamline interactions, improve response time, and drive business impact.

Search Acumen
We wouldn't exist without Geeks' support. They've allowed us to go from an unknown startup to a company with nearly 7.5% of the market share within a five-year period.
Read the story
Andrew Lloyd

Andrew Lloyd

Managing Director

Geeks Ltd

Trusted by 600+ businesses in 17+ years

ChannelPorts
Dyson farming
EasyJet
lawmens
locpin
LWC
payzone
Practice Evolve
Reed Wellbeing
Reed-in partnership
tristel
UAL
ChannelPorts
Dyson farming
EasyJet
lawmens
locpin
LWC
payzone
Practice Evolve
Reed Wellbeing
Reed-in partnership
tristel
UAL
UK parliament
eazycollect
EPIC-Global-Solutions
FixatexLtd
PEOPLE20
Morr-Co
search_acumen_logo
va-Q-tec_Logo
TSL
WordUp
Rexam
SLB OneSubsea
Guy+Carpenter+new
UK parliament
eazycollect
EPIC-Global-Solutions
FixatexLtd
PEOPLE20
Morr-Co
search_acumen_logo
va-Q-tec_Logo
TSL
WordUp
Rexam
SLB OneSubsea
Guy+Carpenter+new

Custom chatbot development
that delivers results

We design and develop intelligent chatbots that fit seamlessly into your digital experience. Whether it’s web, mobile, or internal systems, our bots are built to engage users and free up your team.

Comprehensive Systems Mapping

Conversational AI for your audience

We use NLP and training data to build chatbots that speak your brand’s language and provide natural, helpful responses.

AI & Technology Gap Identification

Smart automation workflows

From lead qualification to issue resolution, we automate key actions to reduce manual work and increase efficiency.

Data-Driven Roadmap

Scalable across platforms

Your chatbot works where your users are—integrated with websites, CRMs, messaging apps, and customer portals.

 

Geeks Ltd

Our Client's Success Stories
with Our Chatbot Development Service

 

Client

Lord Wandsworth College - AI Strategy

Sector

Farming and Agriculture, Education

Company size

200-500

The workshops catalysed a monumental shift in Lord Wandsworth College's strategic and cultural landscape.

Challenge

In collaboration with Geeks, Lord Wandsworth College embarked on a journey to explore the potential of technology in shaping the future of...

Solution

Geeks collaborated with Lord Wandsworth College to design and deliver a series of transformative workshops aimed at embedding strategic...

Impact

The workshops catalysed a monumental shift in Lord Wandsworth College's strategic and cultural landscape. The development of their North...

Client

Big Life Adventure

Sector

Individual and Family Services

Company size

200-500

Geeks developed an AI-driven platform that empowers adults with learning disabilities

Challenge

The key challenge for Big Life Adventure was balancing safety with empowerment in an environment where social care often errs on the side...

Solution

To ensure we delivered a solution that truly added value and addressed all user needs, we initiated a design phase centred entirely on the...

Impact

By leveraging AI to monitor and educate vulnerable adults about social boundaries and risks, Big Life Adventure can protect its users while...

Client

Ignition Group - AI Consulting

Sector

Manufacturing, Energy

Company size

11-50

Ignition Group’s AI & Data Strategy: Driving Sustainable Growth

Challenge

With bold aspirations for growth and innovation, Ignition Group recognised that a well-defined AI & Data Strategy was essential to bring...

Solution

Through a series of in-depth workshops, Geeks guided Ignition Group in articulating their AI vision, aligning business and technology...

Impact

By investing in a structured AI & Data Strategy, Ignition Group has achieved: Strategic, organisation-wide alignment ...

Client

Search Acumen

Sector

Legal, Property & Facilities

Company size

200-500

Building a game-changing SaaS platform that streamlines property searches and automates complex processes.

Challenge

To gain a competitive advantage Search Acumen wanted to offer their customers a unique and secure platform. Their vision was to create a...

Solution

Through our partnership, we have developed a deep understanding of Search Acumen’s vision and values. This has allowed us to...

Client

Search Acumen - REI

Sector

Property & Facilities, Legal

Company size

200-500

REI: Real Estate Intelligence, a tool designed to automate and standardise the analysis of local authority data.

Challenge

Search Acumen faced a significant challenge with the unstandardised data from over 340 local authorities across the UK. Conveyancers found...

Solution

In a proactive move, Search Acumen developed REI: Real Estate Intelligence , a tool designed to automate and standardise the analysis of...

Impact

REI marks a significant advancement in how local authority data is handled in the UK, becoming the first of its kind on the market. ...

Client

WordUp

Sector

Education

Company size

11-50

Geeks helped WordUp transform vocabulary learning by integrating AI-powered tutors that deliver dynamic, real-time interactions.

Challenge

Creating a personalised and engaging language learning experience posed a significant challenge due to the diverse needs of WordUp's users,...

Solution

In response to this challenge, WordUp leveraged advancements in Large Language Models (LLMs) to create online tutors that offer a...

Impact

The introduction of AI tutors has had a profound impact on the app’s effectiveness and commercial success. Within just a few weeks of...

Looking to unlock business growth opportunities with the power of AI?
Looking to unlock business growth opportunities with the power of AI? Book Your Free Consultation
Geeks Ltd

Why companies choose Geeks for
custom chatbot development

We build intelligent chatbots that go beyond simple automation, aligning each solution with your workflows, goals, and users. From customer support to lead qualification, our team delivers bots that perform reliably, integrate smoothly with your systems, and continue to improve with ongoing support.

The benefits of working with our company

  • Boost efficiency: Streamline workflows and cut down manual work with custom-built digital solutions.
  • Smarter decisions: Unlock actionable insights through integrated data and real-time reporting.
  • Stand out: Deliver better experiences for your customers and teams with tools tailored to how you work.
  • Scale with ease: Build technology that evolves with your growth, without disrupting your operations.

Maximise ROI with a trusted tech partner

Every solution we build is designed with purpose. We help define goals, align strategy, and measure outcomes so that every investment delivers real impact. From idea to delivery, we act as your hands-on partner.

Our collaborative approach

We support you through every step: discovery, design, engineering, launch, and support, always keeping your business priorities at the core.

Geeks Ltd

Let’s build a smarter chatbot for your business

 

If you're ready to reduce workload, improve CX, and engage users at scale, our team can help. We’ll design a chatbot that fits your business needs and drives measurable outcomes.

Geeks Ltd

Why Choose Geeks as
Your Tech Partner

30+ Prestigious Industry Awards

17+ Years of Delivering Excellence

Certified partners of

Microsoft and AWS

Extensive

Technical Skills

600+ Clients in

various industries

Geeks Ltd

Book a Free Consultation

with Geeks

    You'll love working with Geeks if…
  • You're a changemaker
  • You're not afraid to explore new ideas with a proven partner
  • You treat technology as an investment
  • You're eager to disrupt your industry with technology
Geeks Ltd
Free eBook: 16 AI opportunities to make your customer experience more human
Free eBook: 16 AI opportunities to make your customer experience more human Get a copy

Our thinking

Geeks Ltd

Custom Chatbot Development FAQs

FAQ
What is custom chatbot development?

Custom chatbot development is the process of designing a chatbot that is built specifically for your company’s needs. Unlike off-the-shelf tools, it offers full control over features, integrations, and user experience.

What can a chatbot help my business with?

Chatbots can answer common questions, capture leads, resolve issues, route users to the right department, and even assist in transactions or onboarding.

Can the chatbot connect with my existing tools?

Yes. We integrate chatbots with CRMs, ticketing platforms, payment gateways, knowledge bases, and internal APIs.

How long does it take to develop a chatbot?

Simple bots may take a few weeks. More complex systems with integrations and NLP features can take longer. We’ll give you a clear timeline during consultation.

Do I need to train the chatbot myself?

No. Our team handles the training and testing of your chatbot. You’ll be involved in feedback, but we manage the heavy lifting.

Is the chatbot easy to update later?

Yes. We build our chatbots with scalability in mind, so they’re easy to maintain, improve, and extend as your needs evolve.