0203 507 0033
0833 757 0134Champion Timber
Champion Timber teamed up with Geeks to transform their bespoke moulding service, using AI to streamline pricing and production, making premium timber solutions accessible online.
About Champion Timber
- Sector: Construction
- Size: 11-50
Champion Timber is one of the UK’s leading suppliers of high-quality timber products, with over 90 years of expertise in the industry. Known for its commitment to excellence, Champion Timber has built a reputation for offering premium products and unmatched customer service. From sustainable sourcing to cutting-edge product innovation, their focus has always been on meeting the evolving needs of the construction and DIY sectors.
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The challenge
Champion Timber’s bespoke mouldings service required in-branch visits for pricing and feasibility assessments, relying on specialist staff to manually evaluate samples. While this ensured precision and quality, it also created bottlenecks—only certain branches with the right expertise could provide quotes, leading to delays and limiting the service’s scalability.
To enhance operational efficiency and improve service consistency across all locations, Champion Timber sought a solution that would allow any branch to quickly generate accurate quotes without relying on the presence of an in-house expert.
The solution
Champion Timber’s AI transformation began with an AI Opportunity Discovery session, where we explored high-impact areas for innovation.
This strategic workshop identified AI-powered scanning and computer vision as a solution to standardise and streamline the quoting process.
In collaboration with Geeks, we undertook a Solution Design phase to map out the user experience and technical workflows, ensuring the tool would integrate into branch operations.
Using advanced AI and machine learning models, we developed a prototype that enables branch staff to scan or upload customer moulding drawings, instantly generating a quote and verifying compatibility with Champion Timber’s cutting machinery.
This tool empowers all branches to provide expert-level pricing, reducing wait times and increasing accessibility to bespoke mouldings.
The impact
This AI-powered tool has transformed how Champion Timber delivers bespoke mouldings, unlocking significant operational benefits:
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Faster, Consistent Quotes – Staff across all branches can now generate precise moulding quotes instantly, reducing customer wait times and improving service quality.
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Scalability Across Locations – The solution reduces reliance on specialist staff in specific branches, ensuring every location can offer bespoke mouldings with the same level of expertise.
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Operational Efficiency – Automating complex pricing calculations has streamlined internal workflows, allowing specialists to focus on higher-value tasks.
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Increased Sales Potential – By making bespoke mouldings more accessible across branches, Champion Timber has expanded opportunities to serve more customers efficiently.
Used services
Wireframing/UX Design
Transform your digital presence with Interactive Wireframing and expert UX Design
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Bespoke Software Development
Develop custom solutions that grow with your business and adapt to changing requirements
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with Geeks
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- You treat technology as an investment
- You're eager to disrupt your industry with technology
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